Question 1

What is SmartQuote?

Accepted Answer

SmartQuote is quoting software for trades businesses. Pick an industry template, add line items for labour and materials, apply your tax rate and terms, then send or export a professional PDF quote.

Question 2

Which trades does it support?

Accepted Answer

Templates ship for plumbing, electrical, landscaping, painting, paving, steel rolling, carpentry, cleaning, tiling and general trade. You can edit any template or build quotes from scratch.

Question 3

Do I need a credit card to start?

Accepted Answer

No. The Free plan lets you create 3 quotes a month with templates and client management, with no card required.

Question 4

How does billing work?

Accepted Answer

Pro is R99 per month and Business is R249 per month, billed monthly. You can upgrade, downgrade or cancel at any time from Settings → Subscription, and changes take effect immediately.

Question 5

Can I set my own VAT or tax rate?

Accepted Answer

Yes. Set a default tax label (VAT, Sales Tax, or anything else), a default rate, and default terms in Settings. You can also override the tax label, rate and terms on any individual quote.

Question 6

Can I add my own branding?

Accepted Answer

Pro and Business plans include custom branding on exported quotes, so your business name and details appear on every PDF you send.

Question 7

How do clients receive quotes?

Accepted Answer

Export the quote as a PDF and send it however you like — email, WhatsApp or print. Quote status (draft, sent, accepted) is tracked in your dashboard.

Question 8

Is my data safe?

Accepted Answer

Your data is stored securely and isolated per business account. Only signed-in members of your account can view your quotes and client records.

Question 9

Can I cancel anytime?

Accepted Answer

Yes. Cancel from Settings → Manage billing. You keep access until the end of the paid period, then move back to the Free plan — your quotes stay accessible.

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